When you use your debit card to transfer money online, the exchange rate seen at the time you upload your transfer will be secured*. Debit card money transfers are the easiest and most hassle-free way to transfer money – you do everything online yourself!

How it works:

• When using your UK debit card to transfer the money online, the funds will clear into the 1st Contact account immediately. Other payment options available could take anything from 1 – 3 working days before it is available in the 1st Contact account for transfer.
• When you use your UK debit card online before 12 noon GMT (on working days only), your money will be transferred overseas that same day and will clear in recipient account within 1 – 3 working days.
• The exchange rate at the time of transfer upload is secured*.
• Using your debit card also requires fewer steps from your side, therefore truly making it the most hassle-free way!

Exchange rate Terms & Conditions:

The exchange rate displayed when you submit your transfer will be the actual rate secured if the following terms are met:

• A valid UK debit card in your own name is used on our website successfully.
• The “on my request” option is not selected.
• Your account has been activated and you have received a confirmation email stating this.
• When transferring an amount of £10,000 (or foreign currency equivalent) or more, or £30,000 (or foreign currency equivalent) in a 12 month rolling period, 1st Contact Forex needs to receive proof of “source of funds” as prescribed by HMRC’s Anti-money laundering regulations. In these cases 1st Contact can only secure you an exchange rate when we receive your documentation.

1st Contact reserves the right to amend rates at their discretion in line with the market movements, when the transfer is uploaded outside office hours (8am – 5pm (GMT), Monday to Friday - excluding Bank holidays).

Is the rate not where you want it to be? Sign up for our Rate Notifier and we will notify you by email when the exchange rate has hit your desired level.

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