Please note that the 1st Contact Travel card is now being administered by Prepaid Financial Services Limited regulated and authorised by the Financial Services Authority. Registered Office: 4th Floor, 36 Carnaby Street, London, W1F 7DR. Registered No. 554603’. (PFS), under the PFS brand. If you already hold a 1st Contact branded card, this card will continue to work exactly as it always has; however, you will need to deal with PFS directly going forward. You will be issued a PFS branded card at expiry of your current card. For further information please contact their customer service team who will be available to answer all questions.
To log in to your account, check your balance, view transaction history and to load your card etc, please click here. For queries:
Phone: 0207 125 0550
Castlewood House, 77/91 New Oxford Street, London WC1A 1DG, United Kingdom
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Financial Services Authority number: 517570